Network Operations Centre

Our Network Operations Center (NOC) operates 24 / 7, 365 days to monitor and manage mission-critical IT infrastructure systems that includes data centers, servers, firewalls, routers and switches.

The NOC operates around the clock assisting our clients with real-time network management, monitoring and support where most incidents are taken care of immediately and are usually resolved before requiring further escalation. This prevents disruptions to our client’s systems and businesses.

With our NOC services, our clients can reduce their operating cost and allow their IT resources to concentrate on more vital tasks to the company than analysing data and monitoring the network.

Our well-defined, detailed work processes and proactive escalations practices have been consistently delivering above 99.9% performance rating for the last 3 years in all our clients’ project and support management and meeting service level agreements (SLAs) targets.

Our services can be customized to fit the different requirements of various businesses to ensure that our clients will get what is most important to them.

To view list of the customers we are serving today, please click here.

Mobirise

Operates 365 Days

100,000+

Incidents solved for the past
3 years

10,000+

Monitoring 10,000+ equipment

99.9%

SLA Achievement

99.3%

Tickets are solved with first line support

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